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The Complete Guide to Outsourcing Computer Support for Your Business in 2023
EMPOWER YOUR BUSINESS The Complete Guide to Outsourcing Computer Support for Your Business in 2023 SCHEDULE A CONSULTATION With the appropriate third-party support, your company can improve the quality and speed of your service provision to clients, and earn yourself a good reputation and an even better ROI. That’s the power of outsourcing, specifically in…
Read MoreLower Productivity Leads to Poor Revenue – Have You Seen the Signs?
EMPOWER YOUR BUSINESS Lower Productivity Leads to Poor Revenue – Have You Seen the Signs? SCHEDULE A CONSULTATION The Atlassian shares that alarmingly, only 60% or less of work time is spent productively. Have you noticed a decrease in your business’s productivity? Your employees will cost your organisation time and money if productivity falters, and…
Read MoresolverASSIST’s Help Desk and Escalation Management for IT Operations Management (ITOM)
EMPOWER YOUR BUSINESS solverASSIST’s Help Desk and Escalation Management for IT Operations Management (ITOM) SCHEDULE A CONSULTATION Businesses across the globe rely on technology to streamline their operations, maintain a competitive advantage, and successfully provide products or services to their customers. In fact, Statista predicts that emerging technology will experience a growth rate of 104%…
Read MoreTransform Your Company With solverASSIST’s Help Desk Customer Service
EMPOWER YOUR BUSINESS Transform Your Company With solverASSIST’s Help Desk Customer Service SCHEDULE A CONSULTATION Hubspot reports that an overwhelming 91% of customer service teams agree that a help desk system increases productivity. Hubspot also reveals that 60% of high-growth customer service teams use a help desk, which is higher than slower-growing teams. These statistics…
Read MoreBusiness Process Outsourcing in 2023
EMPOWER YOUR BUSINESS Business Process Outsourcing in 2023 SCHEDULE A CONSULTATION Business process outsourcing (BPO) is when a company hires a third-party vendor or specialised service provider to perform IT-intensive business processes on behalf of the company; this involves running, managing, administrating, and regulating these processes. BPO is an affordable, reliable solution to a company’s…
Read MoresolverASSIST’s Different Types of Application Support
EMPOWER YOUR BUSINESS solverASSIST’s Different Types of Application Support SCHEDULE A CONSULTATION SCHEDULE A CONSULTATION A 2022 report from Statista revealed that 80% of goods are transported by ships. Statista also reports that in the 2020 fiscal year, ports in India handled over 1.3 billion metric tons of cargo. It should come as no surprise,…
Read MoresolverASSIST Salesforce integration
EMPOWER YOUR BUSINESS Five Key Considerations for Salesforce Integration SCHEDULE A CONSULTATION SCHEDULE A CONSULTATION Forbes listed Salesforce as Number Three on their list of most innovative companies worldwide. This isn’t surprising, as the platform continues to dominate the Customer Relationship Management (CRM) market; currently, Salesforce has over 150,00 subscribers. If you’re in the maritime…
Read MoreThe Benefits of solverASSIST Salesforce Support
EMPOWER YOUR BUSINESS The Benefits of solverASSIST Salesforce Support SCHEDULE A CONSULTATION Application Support solverASSIST Salesforce Support According to a global report from Microsoft, customer service impacts brand loyalty for 96% of customers. A 2022 report from SuperOffice also reports that customer-focused companies are 60% more profitable than non-customer-focused companies. That is why it is…
Read MoreWhat Are BPO Services?
EMPOWER YOUR BUSINESS What Are BPO Services? BPO Center of Excellence solverASSIST is a premium provider of bespoke digitised service solutions; our BPO Centre of Excellence offers tailored strategies for business process outsourcing (BPO) services to fit your specific business process needs and data support requirements. Our BPO services and products focus primarily on the…
Read MoreITS Help Desk
EMPOWER YOUR BUSINESS solverASSIST Provides ITS Help Desk Support Services SCHEDULE A CONSULTATION solverASSIST is a B2B IT & ITeS service provider; we offer personalised service models that include dedicated services tailored to suit the requirements of your business. As technology advances rapidly, it can force your hand and the need to upgrade your legacy systems…
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