How Legacy Systems Can Hinder Long-Term Business Growth

How Legacy Systems Can Hinder Long-Term Business Growth According to Userlane (2020), a shocking statistic revealed that 75% of information technology (IT) budgets for insurance companies and banks worldwide focused on maintaining existing legacy systems. These legacy systems severely impact the performance and productivity of businesses worldwide and generate a knock-on effect on staff.  Over…

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solverASSIST’s Complete Guide to Escalation Management

According to Khoros (2022), 83% of customers feel more loyal to brands that respond to and resolve their complaints. Businesses that want to retain their customers need to put more effort into ensuring that internal (or outsourced) incident escalation processes such as Escalation Management run as efficiently as possible and follow a specified Escalation Matrix.…

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Why Your Business Needs Tech Support

solverASSIST breaks down why efficient tech support is essential for the success of your business. When running a business, there is nothing more terrifying than facing a critical systems error; one of the most common is the dreaded blue (or black) screen of death. When your systems experience severe corruption and shut down due to…

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5 Perks of Plug and Play IT service Solutions

In an age of rapid technological advancement, solverASSIST illustrates why custom IT service solutions are the way forward. Technology has created a competitive and dynamic environment where having unique strategies and tools gives you an edge over your competitors. In a world where business is growing rapidly and employees require continuous connectivity and access to…

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Why You Need Personalised IT Services and ITeS Solutions

Rendering personalised IT and ITeS services and solutions crucial is one of the first steps a business can take to ensure innovation. IT services and ITeS solutions service providers maintain and optimise your business software and systems, allowing you the time to do what you do best. Imagine that you are in charge of a…

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