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In an era where technology perpetually reshapes the business landscape, understanding the impact of Information Technology (IT) and Information Technology-Enabled Services (ITeS) is crucial for companies worldwide.  According to Statista, emerging technologies are expected to witness an astonishing 104% growth between 2018 and 2023, a testament to their rapidly expanding role in various industries. Meanwhile,…

Diving into 2024, the maritime world is experiencing a tech tide like never before. Research shows that the maritime digitization market is predicted to grow at a CAGR of 9.3% from 2023 to 2031, reaching US$ 367.7 billion by the end of 2031. Hariharan KP, Head of Service Operations for solverASSIST, shares how solverASSIST is…

Gartner predicts that low-code development tools will be responsible for over 65% of application development by 2024. If that surprises you, consider that no-code and low-code development platforms help reduce app development time by an astounding 90%, which translates to significant cost and time savings. But what is the maritime industry doing to reap the…

Only 37% of businesses use a centralized data warehouse for business intelligence, which is concerning given the reliance on quality data for decision-making. Without a centralized data warehouse, the risk of errors increases, and inconsistencies abound.  The centralized data warehouse provides a one-stop shop for all your data needs, simplifying employee access across departments and…

The maritime and logistics sectors, which form the backbone of global trade, are becoming increasingly entangled in a complex web of cyber threats that have evolved substantially between 2015 and 2023. To stay afloat, these sectors require actionable cyber security tips.  The cyber landscape has broadened to include not just ransomware attacks but also supply…

Are you among the 57% of businesses Statista reports are leveraging machine learning and artificial intelligence (AI) to enhance customer experience? Or perhaps you’re part of the 59% who are fast-tracking investments in these technologies to future-proof against ever-changing customer demands and improve business processes.  While the benefits of machine learning are easy to identify,…

In a world where data-driven decisions are crucial, understanding data governance and implementing data governance best practices is paramount. Building a culture that values data governance allows you to make better decisions. From there, the benefits will ripple across your organisation.  In this article, we’ll distil the essence of data governance in business intelligence and…

Dimension Data reports that 84% of companies working to improve their customer experience saw increased revenue. At the same time, Deloitte reveals that customer-centric companies are 60% more profitable than companies that don’t focus on customers. The phrase “customer comes first” may be overused, but the sentiment has stood the test of time for a…