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In a world where data-driven decisions are crucial, understanding data governance and implementing data governance best practices is paramount. Building a culture that values data governance allows you to make better decisions. From there, the benefits will ripple across your organisation.  In this article, we’ll distil the essence of data governance in business intelligence and…

Dimension Data reports that 84% of companies working to improve their customer experience saw increased revenue. At the same time, Deloitte reveals that customer-centric companies are 60% more profitable than companies that don’t focus on customers. The phrase “customer comes first” may be overused, but the sentiment has stood the test of time for a…