Technical Support

Adopting new technology specific to your industry requires a long-term investment, not just in terms of financial resources but also in commitment from management to optimize and maintain the new system effectively. At the core of this transformation is the need for specialized IT support.  solverASSIST recently helped a large organization based in Germany to…

A prominent European business house in the maritime industry specializing in container shipping services faced a significant challenge: frequent, unexplained system failures. These challenges were impeding the company’s operational efficiency and demanded an immediate and effective solution. The absence of clear reasons for these disruptions made resolution complex. The client needed middleware capable of orchestrating…

Managed Service Outsourcing (MSO) represents a game-changing approach in the business world, where companies entrust the management of specific services or functions to specialized third-party providers.  Known as Managed Service Providers (MSPs), these partners assume the responsibility for planning, implementing, and overseeing the delivery of these services, working closely on behalf of the client organization. …

The average cost of downtime for companies in niche markets (such as transportation) tends to be over $5 million per hour. Needless to say, this is a cost companies will do anything to avoid paying. And one way to minimize downtime is through effective IT monitoring services.  solverASSIST recently had the privilege of providing technical…