Archive for March 2024
Customer Experience and Technology: Everything You Need to Know
It is hard to think of a time when customer experience and technology weren’t connected. Businesses are constantly on the hunt for innovative strategies to draw in, engage, and retain customers, and technology plays a key role in making these goals achievable. To ignore it would be to sabotage your business and fall behind your…
Read MoreIT Help Desk Case Study in the Maritime and Supply Chain Management Industries
Our client is a distinguished figure in the maritime and SCM (Supply Chain Management) industries, operating out of Germany but providing container shipping services to a global market. Their large scale operations meant they required sufficient support to maintain their help desk functions. The solverASSIST team rose to the task. Transforming from a mere vendor…
Read MoreOptimize Salesforce with Application Support in the Maritime Industry
A prominent entity in the maritime and SCM (Supply Chain Management) industries reached out to solverASSIST when they required support for their Salesforce application. Our solverASSIST team quickly stepped in to help the client optimize Salesforce and harness its full capabilities. The Challenges Prior to our intervention, the client faced substantial challenges in managing their…
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