ABOUT
solverASSIST
MISSION
AND VISION
ABOUT
solverASSIST
ABOUT
solverASSIST
WHAT SETS US APART FROM THE REST?
solverASSIST is an IT & ITeS service solutions division of Solverminds Solutions and Technologies. solverASSIST offers IT and ITeS service solutions exclusive to Shipping and Logistics and few other selected industries. With a deeper domain understanding of shipping and logistics business combined with technology expertise, we cater to the specialized needs of the technologies embedded into the day to day functioning of the business. We embrace ITIL V4 best-in-class approach to deliver seamless services to our customers.
BUSINESS NEED
Businesses are looking for an IT & ITeS outsourcing service partner who understands the Shipping and logistics business and the underlying technologies and accordingly tailors service solutions to their specific needs of the business so that they can concentrate on core business and scale up their digital ambitions.
OUR OFFERING
We offer IT and ITeS services solutions adopting best-in-class service frameworks (ITIL V4). Our service solutions are tailored to the specific needs of our customers, which are secured, technology-driven, standardized service models to transition faster and achieve the benefits faster.
MISSION
AND VISION
MISSION
AND VISION
OUR MISSION
To deliver seamless support experience to our customers by:
- Handling each reported issue or requested service with efficiency and experience.
- To prevent the next issue while solving the current issue or requested service.
OUR VISION
To be a successful IT and ITeS service provider that our clients recommend, employees are proud of and that our shareholders respect and value.
Meet the team
Head of Service Operations
Hariharan KP serves as Head of Service Operations at solverASSIST. He is an experienced business executive with many years of experience in driving top-line and bottom-line growth for businesses across geographies. He has decades of experience in international shipping and logistics industries. Prior to solverASSIST, Hariharan worked with P&O Nedlloyd, Maersk and Agility Logistics.
He has a strong track record in developing new digital assets, marketing through digital means, and converting opportunities to business service partnerships. Hariharan is also known for his ability to inspire teams to deliver consistent and standardized service delivery, and a strong data-driven and technology-focused approach has helped him deliver successful business transformations and customer service projects. His skills also include project management, IT services management, data science and analytics.
SATHYANARAYANAN R
Service Delivery Manager
Sathyanarayanan R serves as Service Delivery Manager at solverASSIST. He has decades of experience in international shipping and logistics industries. Prior to working at solverASSIST, Sathya worked with CSAV, Norasia, Emirates, ECU Line and Emery Worldwide management, IT services management, data science and analytics.
RAMKRISH V
Service Lead Technical Operations Support
Ramkrish serves as Service Lead Technical Operations Support. Ramkrish manages and maintains the technical backbone of solverASSIST's digital ecosystems.
VARAPRASAD K
Service Lead Application Operations Support
I am Prasad and I manage applications on the front end of solverASSIST's digital ecosystems
SANTHOSH A
Support Lead - Major Incident Management
I am Santhosh, I like to keep an close eye on your world of IT and ensure availability
HEMCHAND S
Support Lead - Middleware and Monitoring Services
I am Hemchand and I keep the servers running
SANJEEV A
Support Lead- Managed Services - Qlik
I am Sanjeev and my job is to keep the BI tools running
GOKUL R
Support Lead- Managed Services Web - Adobe
I am Gokul and I keep your web page up, always
PRADEEP S
Support Lead- Release, Deployment, DevOps
I am Pradeep and I assist in deployment and release management
YOGESH K
Support Lead- Niche Products- ELK,Kibana
I am Yogesh, I assist with niche products such as ELK-Logstash and Kibana
VIVEK S
Support Lead- Cloud Integration Pak
I am Vivek, I assist with niche products, particularly Cloud Integration Pak
LOKESHWAR T
Support Lead- Financial Applications
I am Lokesh, I support financial applications like SAP FI,CO and MM
VIGNESH R
Support Lead- RPA and BI Applications
I am Vignesh, I support RPA and BI Applications
Our Milestones
HOW WE DO IT DIFFERENTLY
Strong Operations
Strong Culture
Happy Staff, Happy Clients and Happy Customers
