ABOUT
solverASSIST
MISSION
AND VISION
ABOUT
solverASSIST
ABOUT
solverASSIST
WHAT SETS US APART FROM THE REST?
solverASSIST is an IT & ITeS service solutions division of Solverminds Solutions and Technologies. solverASSIST offers IT and ITeS service solutions exclusive to Shipping and Logistics and few other selected industries. With a deeper domain understanding of shipping and logistics business combined with technology expertise, we cater to the specialized needs of the technologies embedded into the day to day functioning of the business. We embrace ITIL V4 best-in-class approach to deliver seamless services to our customers.
BUSINESS NEED
Businesses are looking for an IT & ITeS outsourcing service partner who understands the Shipping and logistics business and the underlying technologies and accordingly tailors service solutions to their specific needs of the business so that they can concentrate on core business and scale up their digital ambitions.
OUR OFFERING
We offer IT and ITeS services solutions adopting best-in-class service frameworks (ITIL V4). Our service solutions are tailored to the specific needs of our customers, which are secured, technology-driven, standardized service models to transition faster and achieve the benefits faster.
MISSION
AND VISION
MISSION
AND VISION
OUR MISSION
To deliver seamless support experience to our customers by:
- Handling each reported issue or requested service with efficiency and experience.
- To prevent the next issue while solving the current issue or requested service.
OUR VISION
To be a successful IT and ITeS service provider that our clients recommend, employees are proud of and that our shareholders respect and value.
Meet the team
Head of Service Operations at solverASSIST
Hariharan KP, an accomplished business executive, is at the helm of Service Operations as the Head of solverASSIST. With a distinguished career spanning numerous years, he has consistently driven top-line and bottom-line growth for businesses across various global markets. His extensive experience is deeply rooted in the dynamic and ever-evolving international shipping and logistics industries. Prior to joining solverASSIST, Hariharan held roles at prominent shipping organizations including P&O Nedlloyd, Maersk, and Agility Logistics.
Hariharan holds remarkable track record of developing new digital assets, harnessing the power of digital global operations, and converting problems to business solutions. His ability to inspire teams to deliver consistent and standardized service excellence sets him apart. His approach is anchored in a strong commitment to data-driven insights and a technology-focused mindset. This unique blend of domain expertise added with ability to perform analysis on data-driven solutions, progressing to successfully drive transformative business initiatives and customer service projects.
In addition to his leadership and strategic effectiveness, Hariharan is skilled in various domains, including project management, IT services management, data science, and analytics. His multifaceted skill set makes him a versatile and accomplished leader in the field of service operations.
We invite you to connect with us to discuss your specific situation. Hariharan KP and his team at solverASSIST are here to offer tailored solutions and insights to address your unique challenges.
Meet Sathyanarayanan R,
Service Delivery Manager at solverASSIST
Sathya as he is better known, our Service Delivery Manager, brings decades of invaluable experience in the international shipping and logistics industries. His journey includes knowledge from the Y2K era and encompasses the transition from paper-based workflows to the digital world.
His diverse experience covers agency operations, liner operations, and NVOCC, demonstrating a comprehensive understanding of the industry. This extensive background includes key roles at renowned organizations such as Emery Worldwide, Norasia, CSAV, Emirates Shipping, and ECU Lines.
Sathya is also known for implementing business solutions at the organizational level, developing back-office support systems to provide seamless business continuity to both customers and internal stakeholders. His remarkable ability to convert business workflows into digital workflows has been a hallmark of his career.
We encourage you to connect with Sathyanarayanan R to explore how his expertise can benefit your business. Contact us today to initiate a conversation and discover the solutions he and our team can offer.
Our Milestones
HOW WE DO IT DIFFERENTLY
Strong Operations
Strong Culture
Happy Staff, Happy Clients and Happy Customers
