From Archaic to Agile: Your Path to Business Process Improvement

“Change is the only constant,” says Hariharan KP, Head of Service Operations at solverASSIST. Faced with this reality, businesses find themselves at a crossroads: evolve or risk obsolescence. Yet the prospect of overhauling their operations for the elusive gains of modernization can be an overwhelming one.  The daunting upfront costs of new technology, the fear…

Read More

Customer Experience and Technology: Everything You Need to Know

It is hard to think of a time when customer experience and technology weren’t connected. Businesses are constantly on the hunt for innovative strategies to draw in, engage, and retain customers, and technology plays a key role in making these goals achievable. To ignore it would be to sabotage your business and fall behind your…

Read More

BI Application Support Services in the Maritime Industry

In the hub of Hamburg, Germany, a large and prominent business house in the maritime and supply chain management industries stands out for its container shipping services. This organization was poised to improve its efficiency and decision-making capabilities by leveraging advanced business intelligence (BI) tools – however, it soon faced obstacles.  That’s where solverASSIST stepped…

Read More

Liner Application Support Services in Supply Chain Management

A leading maritime and supply chain management organization in Germany, needed support for their in-house developed liner application, Refabove. They called upon solverASSIST, known for their domain knowledge and expertise in IT and ITeS solutions and application support services, to enhance the effectiveness of these liner applications.  Why Did Our Client Require Liner Application Support…

Read More

How IT Support Services Transformed Technology Implementation in the Maritime Industry

Adopting new technology specific to your industry requires a long-term investment, not just in terms of financial resources but also in commitment from management to optimize and maintain the new system effectively. At the core of this transformation is the need for specialized IT support.  solverASSIST recently helped a large organization based in Germany to…

Read More

Middleware Services Case Study: How We Revitalized a Shipping Giant’s IT System

A prominent European business house in the maritime industry specializing in container shipping services faced a significant challenge: frequent, unexplained system failures. These challenges were impeding the company’s operational efficiency and demanded an immediate and effective solution. The absence of clear reasons for these disruptions made resolution complex. The client needed middleware capable of orchestrating…

Read More

Managed IT Services: How to Ensure a Secure and Scalable Business

Managed Service Outsourcing (MSO) represents a game-changing approach in the business world, where companies entrust the management of specific services or functions to specialized third-party providers.  Known as Managed Service Providers (MSPs), these partners assume the responsibility for planning, implementing, and overseeing the delivery of these services, working closely on behalf of the client organization. …

Read More

IT Monitoring Services for 24×7 Availability: A Success Story

The average cost of downtime for companies in niche markets (such as transportation) tends to be over $5 million per hour. Needless to say, this is a cost companies will do anything to avoid paying. And one way to minimize downtime is through effective IT monitoring services.  solverASSIST recently had the privilege of providing technical…

Read More

The Impact of IT and ITeS Solutions On Industries Worldwide

In an era where technology perpetually reshapes the business landscape, understanding the impact of Information Technology (IT) and Information Technology-Enabled Services (ITeS) is crucial for companies worldwide.  According to Statista, emerging technologies are expected to witness an astonishing 104% growth between 2018 and 2023, a testament to their rapidly expanding role in various industries. Meanwhile,…

Read More

Ocean of Opportunity: Top Maritime Technology Trends for 2024

Diving into 2024, the maritime world is experiencing a tech tide like never before. Research shows that the maritime digitization market is predicted to grow at a CAGR of 9.3% from 2023 to 2031, reaching US$ 367.7 billion by the end of 2031. Hariharan KP, Head of Service Operations for solverASSIST, shares how solverASSIST is…

Read More