EMPOWER YOUR BUSINESS Why is Customer Service Important? SCHEDULE A CONSULTATION Hubspot reports that 93% of customers are likely to make repeat purchases with companies whose customer service is great, while Zendesk shares that almost three out of five consumers report that good customer service is vital for them to feel loyalty toward a company.…

EMPOWER YOUR BUSINESS Customer Complaint Resolution Advice SCHEDULE A CONSULTATION Does your business face low rates of customer complaint resolution? Keeping up with an endless slew of customer complaints can be challenging, not to mention, exhausting and admin intensive. Your customer satisfaction rate is your greatest indication of where your business is at – without…

EMPOWER YOUR BUSINESS solverASSIST’s Different Types of Application Support SCHEDULE A CONSULTATION SCHEDULE A CONSULTATION A 2022 report from Statista revealed that 80% of goods are transported by ships. Statista also reports that in the 2020 fiscal year, ports in India handled over 1.3 billion metric tons of cargo. It should come as no surprise,…

EMPOWER YOUR BUSINESS Five Key Considerations for Salesforce Integration SCHEDULE A CONSULTATION SCHEDULE A CONSULTATION Forbes listed Salesforce as Number Three on their list of most innovative companies worldwide. This isn’t surprising, as the platform continues to dominate the Customer Relationship Management (CRM) market; currently, Salesforce has over 150,00 subscribers. If you’re in the maritime…

EMPOWER YOUR BUSINESS The Benefits of solverASSIST Salesforce Support SCHEDULE A CONSULTATION Application Support solverASSIST Salesforce Support According to a global report from Microsoft, customer service impacts brand loyalty for 96% of customers. A 2022 report from SuperOffice also reports that customer-focused companies are 60% more profitable than non-customer-focused companies. That is why it is…