Posts by solverASSIST
IT Help Desk Case Study in the Maritime and Supply Chain Management Industries
Our client is a distinguished figure in the maritime and SCM (Supply Chain Management) industries, operating out of Germany but providing container shipping services to a global market. Their large scale operations meant they required sufficient support to maintain their help desk functions. The solverASSIST team rose to the task. Transforming from a mere vendor…
Read MoreOptimize Salesforce with Application Support in the Maritime Industry
A prominent entity in the maritime and SCM (Supply Chain Management) industries reached out to solverASSIST when they required support for their Salesforce application. Our solverASSIST team quickly stepped in to help the client optimize Salesforce and harness its full capabilities. The Challenges Prior to our intervention, the client faced substantial challenges in managing their…
Read MoreFinancial Application Support in the Maritime Industry
A leading maritime and SCM (Supply Chain Management) company reached out to solverASSIST for financial application support services. Since the client catered to a global market, they could not afford to compromise the functionality of their financial applications. Our solverASSIST team recognized the client’s existing inefficiencies and identified the need for a structured and responsive…
Read MoreThe Rise of Low-Code Development Platforms: How They Are Revolutionizing the Maritime Industry
Gartner predicts that low-code development tools will be responsible for over 65% of application development by 2024. If that surprises you, consider that no-code and low-code development platforms help reduce app development time by an astounding 90%, which translates to significant cost and time savings. But what is the maritime industry doing to reap the…
Read MoreDon’t Let Hackers Sink Your Business: Top Cyber Security Tips
The maritime and logistics sectors, which form the backbone of global trade, are becoming increasingly entangled in a complex web of cyber threats that have evolved substantially between 2015 and 2023. To stay afloat, these sectors require actionable cyber security tips. The cyber landscape has broadened to include not just ransomware attacks but also supply…
Read MoreSuccess Story: How Machine Learning Improves Business Processes
Are you among the 57% of businesses Statista reports are leveraging machine learning and artificial intelligence (AI) to enhance customer experience? Or perhaps you’re part of the 59% who are fast-tracking investments in these technologies to future-proof against ever-changing customer demands and improve business processes. While the benefits of machine learning are easy to identify,…
Read MoreData Governance Best Practices for Business Intelligence
In a world where data-driven decisions are crucial, understanding data governance and implementing data governance best practices is paramount. Building a culture that values data governance allows you to make better decisions. From there, the benefits will ripple across your organisation. In this article, we’ll distil the essence of data governance in business intelligence and…
Read MoreTop Help Desk Outsourcing Benefits for Your Customers
Dimension Data reports that 84% of companies working to improve their customer experience saw increased revenue. At the same time, Deloitte reveals that customer-centric companies are 60% more profitable than companies that don’t focus on customers. The phrase “customer comes first” may be overused, but the sentiment has stood the test of time for a…
Read MoreSolve Your Application Troubles
Have you ever encountered an issue with an application that you can’t seem to solve? Then it is time to seek out an application support specialist. If you rely on applications to support key business functions, it is crucial for those applications to work effectively and efficiently. If they don’t, your business operations and teams…
Read MoreGreat Benefits to Outsourcing Support Services
Outsourcing to meet your company’s IT, applications and customer service support needs could enhance your company’s operations, improve its ROI and ensure its success. Or, it could be an unreliable process that causes damage to your profit margins and reputation. Business process outsourcing is a serious decision and should not be taken lightly. However, it…
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