Data Governance Best Practices for Business Intelligence

In a world where data-driven decisions are crucial, understanding data governance and implementing data governance best practices is paramount. Building a culture that values data governance allows you to make better decisions. From there, the benefits will ripple across your organisation.  In this article, we’ll distil the essence of data governance in business intelligence and…

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Top Help Desk Outsourcing Benefits for Your Customers

outsourcing benefits for business

Dimension Data reports that 84% of companies working to improve their customer experience saw increased revenue. At the same time, Deloitte reveals that customer-centric companies are 60% more profitable than companies that don’t focus on customers. The phrase “customer comes first” may be overused, but the sentiment has stood the test of time for a…

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Solve Your Application Troubles

Why you need an application support specialist

Have you ever encountered an issue with an application that you can’t seem to solve? Then it is time to seek out an application support specialist. If you rely on applications to support key business functions, it is crucial for those applications to work effectively and efficiently. If they don’t, your business operations and teams…

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Great Benefits to Outsourcing Support Services

Outsourcing to meet your company’s IT, applications and customer service support needs could enhance your company’s operations, improve its ROI and ensure its success. Or, it could be an unreliable process that causes damage to your profit margins and reputation. Business process outsourcing is a serious decision and should not be taken lightly. However, it…

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