Top Reasons for Outsourcing in 2023

EMPOWER YOUR BUSINESS Top Reasons for Outsourcing in 2023 SCHEDULE A CONSULTATION 65% of companies that previously outsourced are planning to increase outsourcing in the near future. Are you considering outsourcing non-core activities? There are many reasons for outsourcing business processes, including lack of time, difficulty finding employees qualified for specific tasks, and a need…

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Lower Productivity Leads to Poor Revenue – Have You Seen the Signs?

EMPOWER YOUR BUSINESS Lower Productivity Leads to Poor Revenue – Have You Seen the Signs? SCHEDULE A CONSULTATION The Atlassian shares that alarmingly, only 60% or less of work time is spent productively. Have you noticed a decrease in your business’s productivity? Your employees will cost your organisation time and money if productivity falters, and…

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Business Process Outsourcing in 2023

EMPOWER YOUR BUSINESS Business Process Outsourcing in 2023 SCHEDULE A CONSULTATION Business process outsourcing (BPO) is when a company hires a third-party vendor or specialised service provider to perform IT-intensive business processes on behalf of the company; this involves running, managing, administrating, and regulating these processes. BPO is an affordable, reliable solution to a company’s…

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What Are BPO Services?

EMPOWER YOUR BUSINESS What Are BPO Services? BPO Center of Excellence solverASSIST is a premium provider of bespoke digitised service solutions; our BPO Centre of Excellence offers tailored strategies for business process outsourcing (BPO) services to fit your specific business process needs and data support requirements. Our BPO services and products focus primarily on the…

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Robotic Process Automation

EMPOWER YOUR BUSINESS Robotic Process Automation SCHEDULE A CONSULTATION According to Webinar Care (2022), approximately 79% of customers consider personalised customer support more important than personalised marketing. Help Scout (2022) adds that 78% of customers worldwide would choose the same company again based on their customer service experience, even if the company failed to deliver…

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BPO Centre of Excellence

EMPOWER YOUR BUSINESS BPO Centre of Excellence SCHEDULE A CONSULTATION SCHEDULE A CONSULTATION Business Process Outsourcing (BPO) is in growing demand. According to Grand View Research, the worldwide BPO market was estimated at $245.9 billion in 2021 and is predicted to increase at a 9.1% compound annual growth rate (CAGR) from 2022 to 2030. So,…

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